Frequently Asked Questions
Everything you need to know about your Yonex order and equipment.
How long does shipping take within the USA?
Standard shipping typically takes 3-7 business days depending on your location. We offer expedited shipping options at checkout for those who need their gear sooner.
What is your return policy for rackets?
We accept returns on unused rackets in their original packaging within 30 days of purchase. Please note that rackets that have been custom strung or show signs of play cannot be returned.
Are your products covered by a warranty?
Yes, all Yonex products purchased through our official store come with a limited manufacturer's warranty against defects in materials and workmanship.
Do you offer professional stringing services?
Yes, you can select your preferred string and tension on the product page before adding a racket to your cart. Our professional stringers use high-precision Yonex machines.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.